Privacy Policy

Last Updated: [22/12/2024]

Welcome to Palki Matchmaking Ltd!

At Palki Matchmaking Ltd, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, utilize, share, and protect your data when you access our website, palkimatchmaking.com, or use our digital matrimonial services within Bangladesh.

Please take a moment to review this Privacy Policy. By visiting our Site or engaging with our services, you consent to the practices outlined herein.

1. Information We Collect

1.1 Personal Information

For the purpose of providing our matchmaking services, we collect the following personally identifiable information from you:

• • Your full name

• • Phone number

• • Email address

1.2 Customer Services Data

We may also collect additional information needed to improve our customer services, including:

• • Date of birth

• • Gender

• • Marital status

• • Religious and cultural preferences

• • Photographs and images

• • Other details you voluntarily provide in the course of our services.

2. How We Use Your Information

We employ the information we gather for the following purposes:

• • Facilitating matchmaking and matrimonial services

• • Personalizing your experience on our Site

• • Corresponding with you regarding our services and updates

• • Processing payments and invoicing (if applicable)

• • Enhancing our Site and services

• • Adhering to legal obligations

3. How We Share Your Information

We may disclose your information to the following entities:

• • Matchmaking professionals and partners to assist in creating matches

• • Service providers who aid us in delivering our services

• • Legal authorities when required by applicable laws

• • Business associates for marketing and promotional purposes (with your consent)

4. Cookies and Tracking Technologies

Our Site may utilize cookies and similar tracking technologies. You can manage your cookie preferences through your browser settings.

5. Data Security

We employ reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, it’s important to note that no method of data transmission over the internet is entirely secure.

6. Your Rights

You have the right to:

• • Access your personal information

• • Rectify inaccuracies in your personal information

• • Erase your personal information (subject to legal constraints)

• • Opt out of marketing communications

• • Lodge a complaint with the relevant data protection authority

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The most recent version will always be accessible on our Site with the date of the last update.

8. Contact Us

Should you have any questions or concerns regarding th¹is Privacy Policy or the handling of your data, please don’t hesitate to contact us at:

Palki Matchmaking  Ltd.
2nd Floor, 2/15-16 (Nurjahan Castle), Nurjahan Road,
Mohammadpur, Dhaka 1207, Bangladesh
Phone: 01330370131, 01330370141
Email: palkimatchmakingcenter@gmail.com