Terms and Conditions

Last Updated: [30/09/2023]

Terms and Conditions of Palki Matchmaking Ltd.

1. Introduction

Welcome to Palki Matchmaking Ltd. These Terms and Conditions (“Terms“) govern your use of our website, palkimatchmaking.com, and our digital matrimonial services within Bangladesh. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

2. Eligibility

You must be at least 18 years old and a resident of Bangladesh to use our matrimonial services. By using our services, you confirm that you meet these eligibility criteria.

3. User Account

To access certain features of our services, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.

4. Service Usage

You agree to use our services for their intended purpose, which includes seeking and participating in matchmaking services provided by Palki Matchmaking Center. Any use of our services for unlawful purposes or in violation of these Terms is strictly prohibited.

5. Information Accuracy

You are responsible for providing accurate and up-to-date information when using our services, including during the account creation process. Palki Matchmaking Center is not responsible for any consequences resulting from inaccurate information provided by users.

6. Payment and Fees

If applicable, you agree to pay any fees associated with our premium matchmaking services. Payment details will be collected securely, and you agree to the terms outlined in our billing and payment processes.

7. Termination of Services

Palki Matchmaking Ltd. reserves the right to terminate or suspend your account and access to our services at our discretion, without notice, for any reason, including a breach of these Terms.

8. Changes to Terms

We may update these Terms and Conditions from time to time. The most recent version will be posted on our website with the date of the last update.

9. Limitation of Liability

To the extent permitted by Bangladeshi law, Palki Matchmaking Ltd. and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bangladesh.

11. Confidentiality and Data Protection

 All personal data shared with Palki Matchmaking Ltd. will be processed in compliance with the Digital Security Act, 2018 and other applicable laws.

12. Force Majeure

The company is not responsible for service interruptions caused by events beyond our control, such as natural disasters, government actions, or technical failures.

13. Intellectual Property Rights

 All content, including text, images, and branding, is the property of Palki Matchmaking Ltd. Unauthorized use will result in legal action under the Copyright Act, 2000.

14. Dispute Resolution

Any disputes arising from the use of our services will be resolved amicably. If unresolved, disputes shall be subject to arbitration under the Arbitration Act, 2001, or handled by competent courts in Bangladesh.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Palki Matchmaking Ltd.
2nd Floor, 2/15 (Nurjahan Castle), Nurjahan Road,
Mohammadpur, Dhaka 1207, Bangladesh
Phone: 01330370131, 01330370141
Email: palkimatchmakingcenter@gmail.com